Unlock new global markets by providing flawless, multilingual customer support for international online shoppers.
Partner With UsInternational shoppers abandon carts when they can't resolve support issues in their native language.
Handling international returns and refunds requires precise, nuanced communication.
Holiday spikes overwhelm standard monolingual call centers.
We integrate directly into your global customer service workflow. Whether a customer is calling about a lost package or chatting via voice about a sizing issue, our OPI network scales instantly to support any language.
An international shopper calls regarding a delayed shipment.
Your support agent conferences in a Honey interpreter instantly.
The interpreter facilitates tracking updates and refund options.
The customer is satisfied and retains brand loyalty.
Auto-scaling infrastructure for Black Friday rushes.
Linguists skilled in calming frustrated shoppers.
Seamless routing from your existing helpdesk software.
Pay strictly per-minute of usage with no retainer.
OPI lines for handling complex global shipping inquiries.
Consecutive interpretation for negotiating with overseas suppliers.
Simultaneous interpretation for international product testing.
"By plugging Honey Interpretation into our Zendesk voice channels, we expanded our support to 15 new countries overnight without hiring a single new bilingual agent."
Director of CS, GlobalGoods
Common questions regarding our services for this industry.
